Shopping Information
Delivery charges for orders from the Online Shop?
Delivery charges vary based on your location and the size of your order. The exact shipping fee will be calculated and displayed at checkout. We also offer free shipping on orders above 799rs.
How long will delivery take?
Delivery times depend on your location. Typically, orders are delivered within [10-20 business days] for domestic shipping and [3-5 business days]
What exactly happens after ordering?
After you place your order:
- You'll receive a confirmation email with your order details.
- Our team will process and pack your order.
- Once shipped, you'll receive a tracking number to monitor its delivery status.
Where can I view my sales receipt?
You can view your sales receipt in the confirmation email sent to you after placing your order. If you need another copy, log in to your account and check your order history, or contact our support team.
How do I add a gift receipt to an order?
You can add a gift receipt during checkout by selecting the "Add Gift Receipt" option. This ensures the receipt excludes pricing information while still including essential details for returns or exchanges.
How long do I have to return an order?
You can return an order within [10-15 days] of receiving it. Items must be unused, in their original packaging, and accompanied by proof of purchase. Please review our Returns Policy for detailed terms.
Payment Information
How is the recipient reimbursed?
Yes, refunds are processed back to the original payment method used at checkout. Depending on your bank or payment provider, it may take [5-10 business days] for the refund to appear in your account.
Can I be reimbursed through the original payment method?
Yes, refunds are processed back to the original payment method used at checkout. Depending on your bank or payment provider, it may take [5-10 business days] for the refund to appear in your account.
Can the country receiving the shipment be different than the country of purchase?
Yes, you can ship to a different country from the one where the order is placed. Ensure the shipping address is correctly entered during checkout.
How can I return an item?
To return an item:
- Contact our support team via [email/contact form] with your order details.
- Follow the instructions provided, including shipping the item back to the specified address.
- Once we receive and inspect the item, we'll process your refund or exchange.
Will I receive the same product that I see in the picture?
Yes, all our products are carefully photographed to ensure accurate representation. Slight variations may occur due to lighting or screen settings, but the quality and design remain consistent.
Will you restock items indicated as “out of stock?”
We frequently restock popular items. You can sign up for notifications on the product page to be alerted when an item is back in stock.
Orders and Returns
Delivery charges for orders from the Online Shop?
Delivery charges depend on the destination and the size of your order. The exact cost will be calculated at checkout. Free shipping may be available for orders over 799rs and delivery charges are 39rs
How long will delivery take?
Delivery times vary by location. On average:
- Domestic: [10-20 business days]
Tracking details will be shared once your order is dispatched.
What exactly happens after ordering?
After you place your order:
- You'll receive a confirmation email with your order details.
- Our team will process and pack your order.
- Once shipped, you'll receive a tracking number to monitor its delivery status.
How long does the delivery take and how much does it cost?
Delivery time and cost depend on your location and chosen shipping method. Domestic orders typically take [10-20 business days].
Which browser is best to use the site?
Our website is optimized for modern browsers like Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge. Ensure your browser is updated for the best experience
How do I subscribe to the newsletter?
You can subscribe by entering your email address in the subscription box at the bottom of our website or during checkout. Stay updated on exclusive deals, new arrivals, and more!